Recommended Timeline for Implementing GroupWise

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TImeline for Rolling Out GroupWise

Detailed descriptions of classes can be found at Rolling Out GroupWise. We also recommend you review our general recommendations for implementing software.

Recommended Order of Training	Time Line
IT Team Working Session Hands-on Training 1 to 3 days, depending on knowledge level of participants, what elements of GroupWise will be installed, and whether the new software is an upgrade, a conversion from another brand, or a new install 10 participants maximum per class	Minimum of one week prior to Pilot Group roll out
Pilot Group Hands-on Training It's wise to roll out new technology to a pilot group, but it's not always practical. If a pilot test fits your organizational structure, training is usually 1-2 days, depending on what elements of GroupWise are installed (such as DMS) and the knowledge level of the users 10 participants maximum per class	Two weeks prior to end user rollout

End User Training Hands-on Training ½ to 2 days, depending on what elements of GroupWise are installed (such as DMS), whether the Working Session has taken place, current knowledge level of participants, and existence/brand/version of previous email software. 10 participants maximum per class	Roll out GroupWise to end users
On-site Coaching Approximately 1 day per 15-20 people trained	Immediately following training
HITS! (Hints, Information, Tips and Shortcuts) Hands-off Training 60 to 90-minute hands-off sessions to address specific issues and answer questions. For ideas on topics that might be covered, see our Lunch and Learn list. Unlimited number of participants	Starting sometime after training but ideally not longer than 2 weeks after training is completed
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